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The customer is always right.
Even when he is wrong.
Even when he writes to your boss and your boss's boss that you are unreachable.
Even when he was totally unreachable for a major portion of last week.
Even when it wasn't your fault, but the stupid damn fault of SprintPCS.
Even when it means your bonus for the period just shrunk by thousands of dollars.
Damn Damn Damn Damn Damn.
So now, in my 20th frantic hour of trying not only to solve all the problems caused by this mess, and respond to countless numbers of emails, and finish up work on a release of our project that should ultimately be the highest priority, I realize that there's about 20 more hours I need to stay awake in order to ensure everything gets done - and the worst part is that there's no guarantee that it will.
Today is the day that will never end.
It just goes on and on my friend.
It escapes me what the next verse of that song is. Probably best for me to stop it there.
On a good note, I did have about 20 minutes of time tonight in which I realized that I needed a break. So I called Jenny, a friend of mine in Dallas who I met through Alice (who was trying to set me up), and informed her that I'd be up in Dallas for the memorial day weekend. We made plans to get together on Friday night, and I look forward to some time of just hanging out with her. She's definitely on the cool side, but has a tendency to get quite tired late at night and not admit it. I guess this isn't so bad - especially now that when I realize that the conversation is getting weaker, it's probably time to hang up anyway. Dinner... a movie... a night on the town... whatever. Its something good to look forward to [sentence-ending preposition], and right now, I could use a lot more of such future-happy-events.
[ surgery commentary (0) ] ... [ perform
brain surgery ]
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